No vendor baner (image and logo etc.) on shop page

WCMp Vendor Staff

No vendor baner (image and logo etc.) on shop page Resolved

Viewing 6 reply threads
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    • #86562
      g.bartek02
      Participant

      I have a big problem. There is no banner with image, logo, facebook, description etc. on vendor’s shop page. Everything is set up good but it’s not working. Is it possible to repair this without reinstalling plugin ?

    • #86630

      Hi @g.bartek02, Sorry to hear that you have faced this issue.

      It seems like a theme conflict issue. Just to be sure, please switch to some default theme like Twenty Sixteen and check again.

      Please do keep us posted, so we can help you out accordingly.

    • #87910
      g.bartek02
      Participant

      I switched to default theme and everything was working. But in the past my theme (that i want to use) was working corretly with baner and everything.

    • #88176

      @g.bartek02, sorry for the delayed response. Somehow I missed your thread.

      Please do share a temporary admin, vendor and ftp access, so we can look into this.

      While sharing the access, don’t forget to mark the response as private.

    • #88177
      g.bartek02
      Participant
      This reply has been marked as private.
    • #88178
      This reply has been marked as private.
    • #98480

      I presume that your issue is resolved, since, we haven’t heard back from you.
      We are marking this thread as resolved.
      Kindly open a new thread if you face any further query.

Viewing 6 reply threads

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