my vendor name don't display shop page

WCMp Vendor Staff

my vendor name don't display shop page Resolved

Viewing 9 reply threads
  • Author
    Posts
    • #22923
      zynpckr269453
      Participant

      when i assign vendor for my product, i can’t display vendor name on my shop page…

    • #22927
      WCMp Admin
      Keymaster

      Hi @zynpckr269453

      The default flow of our plugin displays the name of the vendor if the admin has enabled the “Sold By” option via WCMp >> Settings >> Frontend.

      If this option is enabled and you are still facing the issue, then please disable all the plugins except WooCommerce and WC Marketplace and check the shop page again. Even if the vendor’s name is not getting displayed, then please switch to some default theme like Twenty Sixteen and check again.

      Please keep us posted.

      Attachments:
    • #22937
      zynpckr269453
      Participant

      yes i did. My site has 3 language. My main language has no problem.But my second language still can’t display vendor name.

      Attachments:
    • #22961
      WCMp Admin
      Keymaster

      @zynpckr269453 Can you please confirm whether changing the theme, the issue has been fixed.

      Also, please do share us one site URL so that our team can look into this.

      Waiting for your reply.

    • #23001
      zynpckr269453
      Participant

      i can my theme but i still can’t display vendor name other language.
      my site=www.b4checkup.com

    • #23022
      WCMp Admin
      Keymaster

      We are still not able to understand whether switching the theme is resolving the issue. Can you please provide us the information so that we can understand the cause of the issue and assist you accordingly.

    • #23024
      zynpckr269453
      Participant

      i switch my theme but my problem not resolving. My site main language donn’t have any problem,but my second language can’ display vendor name also i switch theme.
      i can give username and pass for my site admin info.
      site=www.b4checkup.com

    • #23025
      WCMp Admin
      Keymaster

      Please provide us the name of the main language of your site.

      Please do share us one temporary admin access and vendor access so that we can look into this. While sharing us the access, don’t forget to mark the response as private.

      Also, please note, we might switch the theme again and disable some plugin to check whether there is some plugin conflict issue.

    • #23049
      zynpckr269453
      Participant
      This reply has been marked as private.
    • #23087
      WCMp Admin
      Keymaster

      @zynpckr269453 In order to display the same product in other languages, first you need to clone the product, like this video: https://www.youtube.com/watch?v=4if5anyCUtE

      This will display the product on the shop page.

      Now, you need to assign the vendor to the product (see the attachment), so that when the customer will choose a product, he/she can see the product and the associated vendor also.

      We presume if you follow the above steps, it should resolve the issue you are facing.

      Please do keep us posted.

      Attachments:
Viewing 9 reply threads

The topic ‘my vendor name don't display shop page’ is closed to new replies.

Buy all Marketplace addons together, check out our Bundle

Buy at Slashed Price