Information about products stock

WCMp Vendor Stock Alert

Information about products stock Resolved

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    • #59965
      louisemarie.gauvin
      Participant

      Hello,

      I would like some info about how the products stock tab works.
      On the vendor dashboard, when we go to product manager and products stock we have this tabs: In stock / low stock / out of stock:
      https://ibb.co/hLQvwvm

      1st scenario :
      I add a new product and manage the inventory tab : I don’t check “Manage stock?” but use “Stock status” and add “In stock”:
      https://ibb.co/JqW1zvr
      Then, in the procucts stock menu, my product will be in the “out of stock” tab.
      For me it should be in the “in stock” tab.

      2nd scenario :
      I add a new product and manage the inventory tab : I check “Manage stock?”, I put a number of stock quantity:
      https://ibb.co/Mg8ZcHs
      Then, in the procucts stock menu, my product will be in the “In stock” tab.
      That’s the good behavior.

      3rd scenario :
      I add a new product and manage the inventory tab : I check “Manage stock?”, my stock goes down to 0 but I allow backorders:
      https://ibb.co/z2vMc8T
      Then, in the procucts stock menu, my product is not displayed.
      For me it should be in the “in out of stock” tab.

      Do the 1st and 3rd scenario have the right behavior ? Because for me don’t. If yes, can you explain why for the 1st scenario the products are in the “out of stock” tab and for the 3rd scenario they are not displaing ?

      Note : This is the case no matter the type of product is.

    • #60171

      Hi @louisemarie.gauvin, thanks for reporting this issue.

      Our team is looking into this. We will keep you posted.

    • #60192
      louisemarie.gauvin
      Participant

      Thanks 😉

    • #60249
      louisemarie.gauvin
      Participant

      I found another issue link to the one above.

      This time it’s in the advanced report. In the stock tab, the products are also not well displayed. I’ve got “out of stock” products which are not in the “out of stock” tab and I have “in stock” products which are in the “out of stock” tab.

    • #60308

      @louisemarie.gauvin, if you are using the WCMp Vendor Stock Alert, then the Stock tab of Report plugin gets depended on the settings of Vendor Stock alert plugin (see this screenshot – https://prnt.sc/ninqci).

      We are looking into this, whether we will remove this dependency.

    • #86092
      MOUMITA Haldar
      Participant

      Hi @louisemarie.gauvin,

      I presume that your issue is resolved, since, we haven’t heard back from you.

      We are marking this thread as resolved.

      Kindly open a new thread if you face any further query.

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