Impossible disconnect vendors from test environment

WCMp Stripe Marketplace

Impossible disconnect vendors from test environment Resolved

Viewing 2 reply threads
  • Author
    • #88343

      To do the test, I asked my vendors to connect their Stripe account with mine on the “test environment’. Everything is working fine.
      So now, I want my vendors to disconnect from the “test environment” to connect their account with mine on the “production environment”.
      The connect / disconnect bouton on the vendors dashboard seems to be working but vendors remain connected to the “test environment” on the Stripe dashboard.
      Could you please help me?

    • #88364

      @Solene, it seems like the vendors are still connected with test mode.

      Can you share a temporary admin, cPanel access so we can check?

      While sharing the access, don’t forget to mark the response as private.

    • #98399

      I presume that your issue is resolved, since, we haven’t heard back from you.
      We are marking this thread as resolved.
      Kindly open a new thread if you face any further query.

Viewing 2 reply threads

The topic ‘Impossible disconnect vendors from test environment’ is closed to new replies.

COVID-19 Outbreak: WCMp team is supporting business affected by coronavirus

Read the Message Buy at Slashed Price