I want to download most recent copies of plugins Home / Topic / WCMp Mangopay Marketplace / I want to download most recent copies of plugins Search for: WCMp Mangopay Marketplace I want to download most recent copies of plugins Resolved Tagged: accounts This topic has 11 replies, 3 voices, and was last updated 2 months ago by NerdySupportExpert Moumita. Viewing 11 reply threads Author Posts May 11, 2020 at 12:22 pm #95254 shaloamParticipant Hello, I have just logged in to download the most recent versions of the plugins I’ve purchased and yet it says ‘on hold’ and ‘pending payment’ when I have paid in August and October last year. I have the receipts to prove I’ve paid so can you please reinstate so I can download please? Attachments:screen-shot.jpgAttachments:screen-shot.jpg May 12, 2020 at 2:01 am #95301 NerdySupportExpert MoumitaModerator Hi @shaloam, you have put your subscription on Hold, hence this issue: https://prnt.sc/sf4xnl Please do place a new order with Bank Transfer, so we can manually complete the order. May 12, 2020 at 2:16 am #95306 shaloamParticipant But we have already paid all of these last year. I noticed you have resolved the order for the front end manager, so thank you for that. But can you also resolve for the SEO and Analytics plugin and the Vacation plugins too please. I’ve found the reciept for the SEO plugin (see attached) please renew so I can download them. Attachments:screenshot-seo-receipt.jpgAttachments:screenshot-seo-receipt.jpg May 12, 2020 at 2:20 am #95308 shaloamParticipant And I’ve just found the one where we have paid the Vacation plugin too. Please update your records so I can download all the up to date plugins that we have already paid for. Thank you. Attachments:screen-shot-vacation-receipt.jpgAttachments:screen-shot-vacation-receipt.jpg May 12, 2020 at 2:24 am #95310 NerdySupportExpert MoumitaModerator @shaloam, as I can see you have paid the renewal only for Frontend Manager plugin. Can you share the renewal order number for both SEO and Vacation plugin, so I can check the same. May 12, 2020 at 2:24 am #95311 shaloamParticipant Yes I know you have responded to the thread but you need to renew the other 2 plugins that I have paid for. 2 of them still say I need to pay for them but I’ve paid for them and I have sent receipts above. Please look at receipts and renew my plugins so I can download latest versions. Thank you. May 12, 2020 at 2:26 am #95312 shaloamParticipant Hello, I have just sent you the receipts for both of the renewals from paypal. Please update your records. May 12, 2020 at 2:41 am #95313 shaloamParticipant I’ve found one of the order numbers, here it is: 75781 I am literally hunting through hundreds of emails here! I am very surprised that my paypal receipts are not enough for you to renew? Please save me the time hunting around. May 12, 2020 at 2:59 am #95314 shaloamParticipant Oh! I am so sorry, I just realised the payment receipts for the ‘SEO’ and ‘vacation’ plugins are for last year! Take my sincere apologies I’ll renew those 2 now. My HUGE mistake. May 12, 2020 at 3:06 am #95318 shaloamParticipant Please accept my sincere apologies for this. I thought payment had processed for the 2 plugins but they hadn’t. I have now renewed and paid and I can see they are now available to download. Thank you so much for your patience! May 12, 2020 at 7:30 am #95333 NerdySupportExpert MoumitaModerator @shaloam, not an issue. If you need any further help, ley us know. June 2, 2020 at 2:59 am #97266 NerdySupportExpert MoumitaModerator I presume that your issue is resolved. We are marking this thread as resolved. Kindly open a new thread if you face any further query Author Posts Viewing 11 reply threads The topic ‘I want to download most recent copies of plugins’ is closed to new replies.