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I can only add one vendor

WCMp Core

I can only add one vendor Open

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    • #118858
      Sinnova SPRL
      Participant

      Hi,
      I have downloaded and installed the WCMp Plugin, but I can oly add one vendor. Everytime I try to add a second vendor, it does nothing, when I save it, it loads as if it was saving it but then nothing. Only if I remove the existing vendor, then I can add a new vendor

      Is there any configuration or something to be done?

    • #118890

      Hello,

      We have tested it at our end and we are not facing any such issue.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #118925
      Sinnova SPRL
      Participant

      Hi,
      Thanks for your email. I have done as suggested (deactivate all your plugin, except WooCommerce and WCMp + addon, includng the ‘twenty’ theme). Then I tried to add a second vendor, and nothing still. I can only add 1 vendor.

    • #118935

      Kindly share the admin and vendor access (staging site) and FTP access also confirm us if we can deactivate and activate theme and plugins on your site in order to detect the actual issue.

      While sharing the access, please mark the reply as private.

    • #118947
      Sinnova SPRL
      Participant
      This reply has been marked as private.
    • #119013
      This reply has been marked as private.
    • #119024
      Sinnova SPRL
      Participant
      This reply has been marked as private.
    • #119035

      Thank you for the update. Our team is looking to it and will update you by tomorrow.

    • #119044
      Sinnova SPRL
      Participant

      Ok, thanks. I’m waiting for your feedback.

    • #119092

      Hello,

      We have tested it on your site and it is working fine as you can see here https://www.loom.com/share/791276d7141e4354b6b679c5a1f88f74

      It seems to be some conflict with any 3rd party plugin as we have tested with WooCommerce and WCMp + WCMp addon.
      In order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.

    • #119204
      Sinnova SPRL
      Participant
      This reply has been marked as private.
    • #119234

      We just now created 2 new vendors on your site as you can see here https://prnt.sc/1175gwf and did not face any issue.

      We request you to clear the server cache and check it at your end.

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