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How to upgrade from customer to vendor

WCMp Vendor Membership

How to upgrade from customer to vendor Resolved

Viewing 15 reply threads
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    • #10586
      Alice Buda
      Participant

      Hello,

      I’d like to know if it’s possible making an upgrade from customer profile to vendor profile, directly from the same login.

      I mean, I logged in as a customer and I’d like to became a vendor. How can I do it?

      At the moment I don’t see any link inside my account page, and if I click on Vendor Registration I just refresh my account page where I’m already logged in.
      I tried also with Membership Plans page, but still I’ve some trouble. In this case I can click on Subscribe button, and then I can click on a confirmation button, but the confirmation request keep refresh itself without leading me anywhere; and by backend nothing happens.

      How can I solve this issue?

      Thanks,

      Alice

    • #10618
      WCMp Admin
      Keymaster

      @Alice Buda
      The default of WC Marketplace lets the existing customer apply as vendor, all they need to is go through the vendor registration form and fill up the form, as they are already registered hence they no longer need to include the username and password.
      As you are facing this issue, will you please provide us one admin access and one user access and ftp/cPanel access, so that we can look into this.
      While sharing us the access, please don’t forget to mark the reply as private.

    • #10631
      Alice Buda
      Participant
      This reply has been marked as private.
    • #10645
      WCMp Admin
      Keymaster
      This reply has been marked as private.
    • #10685
      Alice Buda
      Participant
      This reply has been marked as private.
    • #10711
      WCMp Admin
      Keymaster
      This reply has been marked as private.
    • #10856
      WCMp Admin
      Keymaster

      @Alice Buda We have added this feature, now the user will be able to apply as vendor via Membership form.

      please update the WCMp Vendor Membership and check this and confirm the same.

      Waiting for your reply.

    • #10878
      Juan
      Participant

      I can not convert customers into vendors
      How can i convert them?

    • #10880
      WCMp Admin
      Keymaster

      @Juan
      The customer can be a vendor if they apply via Vendor Registration from. As soon as their application will be approved by admin, the customer will become the vendor.

      Let me know if you have any further query.

    • #10885
      Juan
      Participant

      1- I have the registration as automatic vendor without authorization of administrator.
      2- When I am registered as a customer and click on the wcpm-vendor-registration button nothing happens and it stays as a client.

    • #10910
      WCMp Admin
      Keymaster

      @Juan As you have disabled “Approve Vendor manually”, in this case, the customer should become the vendor automatically as soon as they sign up via vendor registration.

      The customer will be redirected to the “My Account” Page and there they will have a message ” Dashboard – Manager Your account here”, this will redirect them to the vendor dashboard.

      Will you please provide us one admin access and one customer access so that we can look into this.

      While sharing us the access don’t forget to mark the reply as private.

      Looking for your co-operation regarding the same.

      • #10927
        Juan
        Participant
        This reply has been marked as private.
        • #10933
          WCMp Admin
          Keymaster

          @Juan When the customer would have to apply as Vendor, they have to click on the “Vendor Dashboard” and they will be redirected to the Vendor Registration form.

          If the customer would click on the Vendor Registration, they will be redirected to the “My Account” Page.

          Kindly check again and let me know if this works for you.

          • #10934
            Juan
            Participant

            Solved! , thank you very much

    • #10912
      Alice Buda
      Participant

      Hello,

      how can I update it without uninstalling and installing it again?
      I can’t see any update to make on my WP dashboard.

      Thanks,
      Alie

    • #10913
      Alice Buda
      Participant

      Ok, I got the update inside my WP dashboard.
      Unfortunately the plugin doesn’t allow me to upgrade my customer profile.
      When I enter into Membership Page the button “subscribe” is not a link and it doesn’t work. The page doesn’t lead anywhere.

      Alice

    • #10914
      WCMp Admin
      Keymaster

      Hello Alice,

      Can you kindly share one admin and one vendor access so that we can check the same on your site.

      Kindly mark the reply as private while sharing the access details.

      Looking forward your co operation regarding the same.

    • #10928
      Alice Buda
      Participant
      This reply has been marked as private.
    • #10943
      WCMp Admin
      Keymaster
      This reply has been marked as private.
Viewing 15 reply threads

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