How to define the product Q&Aיט

WCMp Mangopay Marketplace

How to define the product Q&Aיט Resolved

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    • #73876
      MOSH1111
      Participant

      I couldn’t find any settings for it anywhere

    • #73882

      Hi @MOSH1111, thanks for the query.

      May I know, by “How to define the product Q&A”, what are you referring to? So I can help you out accordingly.

    • #73892
      MOSH1111
      Participant

      There is below the product, a section of Q&A.
      I couldn’t find it.
      When I disable your extension it disappears
      And when I turn the extension back on – the area returns to the product.
      Attached picture.
      If you can’t speak in Hebrew, check out Google Translate
      https://hayotzrim.org/product/%d7%90%d7%aa%d7%a8%d7%95%d7%92%d7%99%d7%9d-%d7%a2%d7%9d-%d7%a4%d7%a8%d7%a6%d7%95%d7%a3/

    • #73912

      @MOSH1111, WCMp lets customer as the question about products and vendor will send the answer.

      Here is the flow :
      – each customer will ask the question
      – Now the vendor can see those questions under their dashboard : https://prnt.sc/p6ryi6.
      – This will let the vendor submit answer the question: https://prnt.sc/p6s13r
      – Once the vendor will send the answer, the question and the corresponding answer will be displayed in the shop page(https://prnt.sc/p7aaji)

      Let us know if you have any further query.

    • #73919
      MOSH1111
      Participant

      How to erase the experience

    • #73924

      @MOSH1111, currently there is no such option to delete this question and answer.

      If you want, you can delete them from the database directly. The table is wp_wcmp_cust_answers and wp_wcmp_cust_questions

    • #75132
      susmita
      Moderator

      Hi @mosh1111,

      I presume that your issue is resolved, since, we haven’t heard back from you.

      We are marking this thread as resolved.

      Kindly open a new thread if you face any further query.

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