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Gross sale without shipping?

WCMp Vendor Frontend Reports

Gross sale without shipping? Open

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    • #115674
      Ivan Gacesa
      Participant

      We’re using WCMp Advanced Vendor Report for vendor and admin earnings. On WCMP Settings -> Payment: Commission type percentage, mode admin fees.

      On page wp-admin/admin.php?page=reports&tab=vendor admin and vendor earnings are switched (green and yellow colors) can you replace it?
      In WCMp Advanced Vendor Report csv export earnings columns are ok.

      Is there an option not to add shipping cost to gross sale, admin nor vendor?

      Also how to disable (not adding) shipping cost in column Earnings on vendor dashboard /dashboard/vendor-orders/ ?

      The whole point is that we’re not using shipping cost in business model (for sale, commission, earnings). It’s ok to show shipping cost on checkout page, notification emails, order details page on my account page and vendor dashboard.

      Attachments:
    • #115704

      Hello,

      Thank you for reaching out to us.

      Your answer are inline.

      On page wp-admin/admin.php?page=reports&tab=vendor admin and vendor earnings are switched (green and yellow colors) can you replace it?

      >> Can you please explain it with the help of a screenshot so that we can check the same at our end and help you accordingly.

      Is there an option not to add shipping cost to gross sale, admin nor vendor?
      Also how to disable (not adding) shipping cost in column Earnings on vendor dashboard /dashboard/vendor-orders/ ?

      >> Kindly explain us with the screenshot from where you want to remove the shipping cost so that we can guide you more efficiently.

      Awaiting your response.

    • #115748
      Ivan Gacesa
      Participant
      This reply has been marked as private.
    • #115789

      Our team is looking into it and we will update you by tomorrow.

    • #115957

      Hello,

      Sorry for the delay in response.

      Regarding the issue in WCmp vendor report on admin dashboard, we have found the issue of color (green and yellow colors) and you can track it from here https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/675

      Regarding the shipping cost addition, can you please explain the issue further in details so that we can recreate it at our end and guide you accordingly.

    • #115974
      Ivan Gacesa
      Participant

      Hello,

      Thank you for response.

      I saw your video example, how much is the shipping for this order?

      Our business model doesn’t include shipping cost so can you calculate and show on the WCmp and Vendor dashboard: Gross sale, Admin earning and Vendor earning without shipping cost?

      Every vendor can add (on Vendor dashboard) shipping model and price, organize delivery to the customer. We (admin) are not interested in shipping and want export table without shipping cost.

    • #116030

      We are testing it at our end and we will update you by Monday. Due to weekend the team will be away.

    • #116074
      Ivan Gacesa
      Participant

      Thank you for response.

      I also found that columns Vendor Commission and Admin Net Earning are switched on WCMp -> Reports -> Sales Distribution Export to CSV.

    • #116114

      Kindly check from vendor dashboard >> payment >> withdrawal the shippings charges , tax and the actual commission are shown separately as you can see here https://prnt.sc/103r8kl
      On advanced report, the tax amount, shipping rate and actual commission are shown separately in the CSV file as you can see here https://prnt.sc/103rb5y

      Regarding the last part, can you please explain the issue with the help of some screenshot so that we can guide you more efficiently.

    • #116206
      Ivan Gacesa
      Participant

      For testing is better to choose Vendor/Admin distribution 20% – 80% not 50% – 50%. I think that you found on your second screenshot the same problem ‘Regarding the issue in WCmp vendor report on admin dashboard, we have found the issue of color (green and yellow colors)’.

      Where did you get the second screenshot? This is not the same as us on WCMp -> Reports -> Sales Distribution Export to CSV. Please look at attached image.

      I don’t understand how Vendor can earn 50 (column Vendor net Earning) from the column Shipping Amounts on your screenshot?
      Shipping cost is not Vendor and Admin earning.

    • #116213

      Let me help you with further information, it depends on the admin to whom you want to send the shipping cost which can be set from admin dashboard >> WCMp >> settings >> payment as you can here (https://prnt.sc/104pza5)

    • #116303
      Ivan Gacesa
      Participant

      Thank you for response.

      The checked options on your screenshot are delegating tax and shipping settings to vendor (without it vendor can’t set shipping type, shipping cost etc.). Our vendors set shipping price but this is not their earnings, this amount of money is used for delivery service.

      How to allow vendor to set shipping but not to calculate shipping cost on earnings?

      Also, I asked in previous post, where did you get the second screenshot? This is not the same as us on WCMp -> Reports -> Sales Distribution Export to CSV.

    • #116202
      Ivan Gacesa
      Participant

      For testing is better to choose Vendor/Admin distribution 20% – 80% not 50% – 50%. I think that you found on the screenshot https://prnt.sc/103rb5y the same problem ‘Regarding the issue in WCmp vendor report on admin dashboard, we have found the issue of color (green and yellow colors)’.

      Where did you get the screenshot https://prnt.sc/103rb5y this is not the same as us on WCMp -> Reports -> Sales Distribution Export to CSV. Please look at attached image.

      I don’t understand how Vendor can earn 50 (column Vendor net Earning) from the column Shipping Amounts on your screenshot?
      Shipping cost is not Vendor and Admin earning.

    • #116204
      Ivan Gacesa
      Participant

      For testing is better to choose Vendor/Admin distribution 20% – 80% not 50% – 50%. I think that you found on the screenshot https://prnt.sc/103rb5y the same problem ‘Regarding the issue in WCmp vendor report on admin dashboard, we have found the issue of color (green and yellow colors)’.

      Where did you get the screenshot https://prnt.sc/103rb5y this is not the same as us on WCMp -> Reports -> Sales Distribution Export to CSV. Please look at attached image.

      I don’t understand how Vendor can earn 50 (column Vendor net Earning) from the column Shipping Amounts on your screenshot?
      Shipping cost is not Vendor and Admin earning.

    • #116329

      As been mentioned in our previous message, the colour issue has been already filed at our end and our team is working on it.

      Regarding the screenshot which you are referring to, this is the advanced report downloaded from vendor dashboard.

      Regarding the shipping amount, I have set the shipping cost amount as 50 as you can see here https://prnt.sc/105gwg1.
      As mentioned earlier, it depends on your settings, for my case I have set the shipping amount to go to the vendor so the vendor is receiving that amount. You can set it as you want from admin dashboard >> WCMp >> settings >> payment as you can here (https://prnt.sc/104pza5)

    • #116333
      Ivan Gacesa
      Participant

      Thank you for answers. I didn’t try to export from the vendor dashboard.

      I understood how you setup shipping and transfer shipping cost to vendor. How can vendor set the shipping method and cost on the vendor dashboard without adding shipping cost to their earnings?

      If you uncheck ‘Transfer shipping charges collected (per product) to the vendor.’ vendor can’t set shipping cost on vendor dashboard.
      Shipping cost is usually delivery cost via courier service, shipping cost is not earning by vendor or admin.

    • #116483

      When admin has given authority to vendor to add shipping cost by adding vendor shipping from admin dashboard as you can see here (https://prnt.sc/106ilmw)
      then only Vendors can add shipping cost from vendor dashboard as you can see here (https://prnt.sc/106imm6)

      Now if you uncheck ‘Transfer shipping charges collected (per product) to the vendor.’ then that amount will be going to the admin and will not be calculated on the vendor dashboard.
      The ‘Transfer shipping charges collected (per product) to the vendor.’ option has no relation with vendors being able to set shipping charges.

      Now as per WCMp default flow the shipping cost either goes to vendor or admin and there is no courier service included in our service.

      Post this, how the courier service will be handled by the admin or vendor is not a part of our system.

    • #116513
      Ivan Gacesa
      Participant

      Thank you for the detailed explanation.

      Maybe something doesn’t work but the option ‘Transfer shipping charges collected (per product) to the vendor.’ option has relation with vendors being able to set shipping charges even we have checked Enable vendor shipping option on WCMP Settings -> General.

      Please look at screenshots, when we disable it, on vendor dashboar -> vendor-shipping show ‘Sorry you are not authorized for this pages. Please contact with admin.’

      If these 2 things are not connected as you wrote, that will solve the problem and shipping cost will not be added to admin or vendor. Of course, courier service is external and this is the reason why we don’t want to add shipping cost to admin or vendor.

    • #116589

      Apologize for the confusion caused.

      When the ‘transfer shipping changes to vendor’ check box is disabled then the vendor will not be able to set shipping charges from the vendor dashboard. In that case the shipping charges will be received by the admin as per our default flow.

      Now if you want to change this default flow then kindly provide us a detailed flow how you want it to be distributed and our team will guide you accordingly.

    • #116613
      Ivan Gacesa
      Participant

      I agreed with your previous post that the option ‘Transfer shipping charges collected (per product) to the vendor.’ is not for giving authority to vendor to add shipping cost. There is the option for this in WCMp -> Settings -> General
      ‘Enable Vendor Shipping If enabled vendor can configure their shipping on dashboard.’
      Please look at attached image.

      Why did you mix these two options?

      Problem can be solved by enabling ‘Enable Vendor Shipping’ and disabling ‘Transfer shipping charges collected (per product) to the vendor.’ and don’t calculate shipping costs to vendor earning or admin earning.

      Since these options already exist, please make difference between who can set something and who can earn money on shipping cost. As you wrote, courier is for shipping and this is an external thing.

    • #116984

      @Ivan Gacesa, thanks for sharing your suggestion.

      We have already discussed this with our dev team, they will look into this further,

    • #117731
      Ivan Gacesa
      Participant

      Hi @Moumita

      Do you maybe have info from the dev team and do you plan to publish code for this difference?

      Regards

    • #117785

      @Ivan Gacesa, our team will add this in our main plugin. But as this will need some testing, hence it needs some time too.

    • #118924
      Ivan Gacesa
      Participant

      Thank you @Moumita,

      Do you have any ETA and where can I track these changes?

    • #119017

      You can track the progress from this git link : https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/726

    • #120594
      Ivan Gacesa
      Participant

      Hi @Moumita,

      Did you add this to the latest (today) update?

      Also, @Raju can explain what discussed with team and what is the difference between options in the screenshots?

      One more time:
      The option ‘Transfer shipping charges collected (per product) to the vendor.’ is not for giving authority to vendor to add shipping cost. There is the option for this in WCMp -> Settings -> General
      ‘Enable Vendor Shipping If enabled vendor can configure their shipping on dashboard.’
      Please look at attached image.

      Why did you mix these two options?

      Problem can be solved by enabling ‘Enable Vendor Shipping’ and disabling ‘Transfer shipping charges collected (per product) to the vendor.’ and don’t calculate shipping costs to vendor earning or admin earning.

      Since these options already exist, please make difference between who can set something and who can earn money on shipping cost. As you wrote, courier is for shipping and this is an external thing.

    • #120662

      @Ivan Gacesa, the vendor can earn money from shipping if the shipping rate is configured by them only.
      Now, if the admin is configuring shipping rates, then woocomerce will calculate the shipping as a whole not shipping by vendor.

      That is why, if only vendor will get money from shipping, then only they can configure the shipping.

    • #120669
      Ivan Gacesa
      Participant

      Hi @Moumita,

      There is 2 options:
      1. WCMp -> Settings -> General – ‘Enable Vendor Shipping If enabled vendor can configure their shipping on dashboard.’ and
      2. ‘Transfer shipping charges collected (per product) to the vendor.’

      What is the difference between them (why did you mix these options)?

      Who can configure shipping cost isn’t related to earning money as we’ve written in this thread for last 2 months. Every vendor can configure shipping cost, courier services earn money – shipping costs.

      Why did you configure that vendor or admin earn money, not external service (not add shipping cost to vendor or admin earning)?

      Problem is in reports and on vendor dashboard because customers pay delivery costs to courier service on delivery (as you’ve written courier is not a part of wcmp and our platform).

    • #120835

      Ivan Gacesa, I understand your end.

      But, it may happen for some site, who wants the vendor to configure the shipping but the admin will earn the money. That is why we have to add these two options.

      We will also communicate with our users, if needed we will remove the shipping option and add a filter there.

    • #120959
      Ivan Gacesa
      Participant

      Hi @Moumita,

      We also want possibility for vendor to configure the shipping.

      If we uncheck ‘Transfer shipping charges collected (per product) to the vendor.’ shipping become admin earning.

      There is no way to exclude shipping cost from the percentage earning model (Commission Value)?

    • #121022

      Ivan, can you please explain a bit more what shipping calculation type are you looking for (i.e. There is no way to exclude shipping cost from the percentage earning model), so we can help you out better. I am sorry, but we just need a bit more information on what flow are you looking for.

      Please note, WCMp calculates commission on product price only. We simply add shipping with the commission earned on the product.

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