Form does not display on Variations

[monicawebmageParticipant November 14, 2018 at 3:46 pm Post count: 6]

#46145

Hello,

I’m developing/revamping a site for my client and having a similar problem as other but downgrading to 1.4.9 does not solve the issue. The form doesn’t display on products with variations. It displays on simple products only.

I’m using:

Plugin version 1.5.1
Theme – Shopkeeper: Version 2.6.11 https://shopkeeper.wp-theme.help/hc/en-us/articles/207365265-Updates-History-Changelog-
WordPress: version 4.9.8
Also using a Variation swatches plugin latest version: 1.0.3 https://wordpress.org/plugins/variation-swatches-for-woocommerce/

All the above (minus the theme) worked on my clients old site.

Are you able to help solve the issue please?

Thanks,
Monica.

[NerdySupportExpert MoumitaKeymaster November 15, 2018 at 2:07 am Post count: 3022]

#46168

@monicawebmage, sorry to hear that you have faced this issue.

Can you please share the theme file with us overdrive, so we can test the same on our end.

Also, please do share a temporary admin and FTP access also, so we can inspect the issue too.

While sharing the access, don’t forget to mark the response as private.

[monicawebmageParticipant November 18, 2018 at 11:06 am Post count: 6]

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[NerdySupportExpert MoumitaKeymaster November 20, 2018 at 12:24 am Post count: 3022]

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[monicawebmageParticipant November 20, 2018 at 4:32 am Post count: 6]

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[NerdySupportExpert MoumitaKeymaster November 20, 2018 at 6:50 am Post count: 3022]

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[NerdySupportExpert MoumitaKeymaster November 24, 2018 at 4:31 am Post count: 3022]

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[monicawebmageParticipant November 29, 2018 at 6:28 pm Post count: 6]

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[monicawebmageParticipant November 29, 2018 at 6:31 pm Post count: 6]

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[monicawebmageParticipant November 29, 2018 at 8:54 pm Post count: 6]

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[NerdySupportExpert MoumitaKeymaster November 30, 2018 at 7:16 am Post count: 3022]

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[monicawebmageParticipant November 30, 2018 at 9:16 pm Post count: 6]

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[NerdySupportExpert MoumitaKeymaster December 1, 2018 at 2:21 am Post count: 3022]

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