Enquiry Cart Not Showing

WCMp Catalog Enquiry

Enquiry Cart Not Showing Resolved

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  • Author
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    • #25581
      nparker
      Participant

      I chose the option to add enquiries to cart but no button shows up to view the cart. What am I doing wrong?

    • #25604
      WCMp Admin
      Keymaster

      Hi @nparker, thanks for getting in touch with us.

      Once you will click on the “Add to Enquiry Cart”, it should be replaced with “View Enquiry Cart”. Now, as you have also enabled the widget “Catalog Enquiry Cart”, the product should also be displayed there, like this attachment.

      If you are not able to access the “View Enquiry Cart” option, please share us one product URL so that we can look into this and assist you accordingly.

      We will wait for your reply.

      Attachments:
    • #25973
      nparker
      Participant

      http://hrcc.wpengine.com/product/dealer-digest/
      When I add to the cart, nothing shows in the cart.

    • #26001
      WCMp Admin
      Keymaster

      @nparker This is a very unusual flow, as you can see in the demo, the enquiry cart page should always display the products (added to the cart).

      It might be some plugin conflict issue, just to be sure can you please disable all the plugins except WooCommerce and WooCommerce Catalog Enquiry pro and check the flow again.

      Please let us know the result so that we can assist you accordingly.

    • #26041
      nparker
      Participant

      I deactivated everything but the Woocommerce plugin and the WMCP Catalog Enquiry and it still does not show up in the Enquiry Cart, any other suggestions?

    • #26048
      WCMp Admin
      Keymaster

      Hi @nparker, can you share us one temporary admin access and FTP access so that we can look into this issue further.

      While sharing us the access don’t forget to mark the response as private.

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