Could the invoice support Chinese?Because I get the invoice with a lot of ???.

WCMp PDF Invoice

Could the invoice support Chinese?Because I get the invoice with a lot of ???. Open

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    • #76984
      昱睿 陳
      Participant

      Hello
      I purchase the WCMp PDF Invoice hope can provide good service for our vendor.
      But I met two questions need your help.
      1、I can not modify the vendor’s invoice at dashboard > stats/Reports >Edit Invoice.
      2、Did the invoice support Chinese?Because I get the invoice with a lot of ?????.

    • #76985
      昱睿 陳
      Participant

      By the way, it could not show our logo on the left-top of invoice.

    • #77017

      @昱睿 陳, Sorry to hear that.

      Can you please share a temporary admin, vendor and ftp access so we can check.

      While sharing the access don’t forget to mark the response as private.

    • #77106
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #77107
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #77146
      This reply has been marked as private.
    • #77860
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #77861
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #77883
      This reply has been marked as private.
    • #78222
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78257
      This reply has been marked as private.
    • #78313
      昱睿 陳
      Participant

      Okay thanks a lot
      I’m going to try it now

    • #78316
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78318
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78323
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78332
      This reply has been marked as private.
    • #78333
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78343
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78703
      sumit singh
      Moderator

      Hi, I am not able to access the plugins section. Kindly share us credential through which we can access the plugins section.

    • #78704
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78705
      This reply has been marked as private.
    • #78907
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #78918
      susmita
      Moderator

      @ 昱睿 陳, not to worry.

      You can easily fix this by following this flow –
      Deactivate the plugins and reactivate them again.
      After that, go to WCMp >> License and activate the keys.

      Keep us posted.

    • #79098
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #84077
      昱睿 陳
      Participant

      I delete that plugin, and all are normal

    • #84183

      @昱睿 陳, may we know which plugin was causing this issue?

    • #84234
      昱睿 陳
      Participant

      PDF-inovice, but I don’t know why……

    • #84334

      @昱睿 陳, can you please explain what error were you getting, so we can help you out further.

    • #84378
      昱睿 陳
      Participant

      I have asked for helping me solve this plugin which cannot transfer to traditional Chinese.
      and after asking , someone add to fix, then , multisites and login account are wrong…..

    • #84379
      昱睿 陳
      Participant

      The WCMp Vendor Staff API Key has not been activated, so the plugin is inactive! Click here to activate WCMp Vendor Staff.
      The WCMp Vendor Vacation API Key has not been activated, so the plugin is inactive! Click here to activate WCMp Vendor Vacation.
      I cannot make it activate……

    • #84380
      昱睿 陳
      Participant

      Attempt to migrate data failed. Deactivate then reactive this plugin or theme, then enter your API Key on the settings screen to receive software updates. Contact support if assistance is required.

    • #84381

      @昱睿 陳, our replies are inline :

      – PDF invoice issue
      >> Can you share the admin and FTP access again, as the previous access is not working.

      – Licence key issue
      >> Please do follow this step to activate the keys :
      – Disable the plugin
      – Enable the plugin
      – activate the keys again.

      Please note, while sharing the access, don’t forget to mark the response as private.

    • #84444
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #84457
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #84524
      This reply has been marked as private.
    • #84539
      昱睿 陳
      Participant

      yes , that’s correct

    • #84550
      susmita
      Moderator

      @ 昱睿 陳, in order to develop a live chat module, it needs a server. Do you have any preference of the server?

      This will help us with the flow.

    • #84806
      昱睿 陳
      Participant
      This reply has been marked as private.
    • #84916

      Hi @昱睿 陳
      use

      font-family: droidsansfallback, sans-serif;
      copy

      in dompdf css.Because we are using dompdf for displaying pdf.

    • #84924
      昱睿 陳
      Participant

      My default text is sans-serif

    • #85054

      You have to change the dom pdf style.css for giving support Chinese in pdf. Replace your style.css font-family with this

      font-family: droidsansfallback, sans-serif;
      copy

      . you may be changed from plugins/woocommerce-pdf-invoices/includes/templates/invoice/simple/micro/style.css this path.

    • #85079
      昱睿 陳
      Participant

      Okay,I will try it

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