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Collected Fees always 0.00 – Sandbox mode

WCMp Mangopay Marketplace

Collected Fees always 0.00 – Sandbox mode Resolved

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    • #115848
      AK
      Participant

      Hello,

      I have installed and configured the Mangopay plugin.
      After some test, I see in the backend of Manogpay, that the fees are 0.00.
      Also the vendor wallets balance are 0.00 after some payments.

      After payment i get the error:

      MangoPay\Exception Message: Bad request. One or several required parameters are missing or incorrect. An incorrect resource ID also raises this kind of error.
      Copy

      But the Customer get the message “Thank you for your order”. This is very confusing.

    • #115853
      AK
      Participant

      A further question.

      Why are the Vendor can not see, that they bank account settings are saved? They always see the form to enter the account infos.

    • #115886

      Hello,

      Our team is looking to it and we will update you by tomorrow.

    • #115893
      AK
      Participant

      Thank you!

      And a next question. I think I create a topic but I can´t find it.

      How can I configure the payment methods?

      MangoPay offer some more methods like, Klarna, SEPA, giropay etc. But I can´t find it.
      https://www.mangopay.com/en_UK/methods-of-payment/

      I only installed your Mangopay plugin, should I install the “default” mangopay plugin too?
      https://wordpress.org/plugins/mangopay-woocommerce/

    • #115931

      Hello,

      Kindly check if all the fields of the billing section are entered with valid data as you can see here https://prnt.sc/zyhln2.
      Regarding the other part, for mangopay only you will need WCMp mangopay addon plugin.
      We have not tested the compatibility of https://www.mangopay.com/en_UK/methods-of-payment/ plugin with WCMp so we will not be able to comment anything on it.
      Kindly let us know if you need any further assistance.

      • #115933
        AK
        Participant

        Thank you for your answar. I will comment inline

        Kindly check if all the fields of the billing section are entered with valid data as you can see here https://prnt.sc/zyhln2.
        -> Yes I entered valid data and this is saved good in mangopay backend. But the form are always empty and it is confusing.

        Regarding the other part, for mangopay only you will need WCMp mangopay addon plugin.
        We have not tested the compatibility of https://www.mangopay.com/en_UK/methods-of-payment/ plugin with WCMp so we will not be able to comment anything on it.
        -> Thank you. But how can I configure the payment methods that mangopay offer? I your Demoshop there are also no other methods for payment available https://wcmpdemos.com/all-in-one-demo/checkout-2/

        What is about my first questtion?
        MangoPay\Exception Message: Bad request. One or several required parameters are missing or incorrect. An incorrect resource ID also raises this kind of error.
        I get this error message in your demoshop too!

    • #115934
      AK
      Participant

      Thank you.

      Yes the values are valid. And I found it in mangopay backend. But as I say, it is very confusing for the Vendor if they see always the empty form.

      The method payments. I don´t get it, how can I configure the payment methods? I want to pay with SEPA and giropay and Klarna.

      And what is about my first questions? I also get the error message on your demo shop https://wcmpdemos.com/all-in-one-demo/checkout-2/

    • #115936

      Regarding the first part, the issue that you are getting is due to the fields are not having valid data. I will request you to freshly fill all the required fields and check the same at your end.

      Regrading the payment method , WCMp by default support paypal, Stripe, mangopay, direct bank transfer. Now if you want to integrate any new payment method then you have to do custom coding at your end.

      Regarding the demo link, you can also refer to our demo links. You can access the vendor end from here
      http://wcmpdemos.com/all-in-one-demo/my-account/
      and you can access the admin end from here
      http://wcmpdemos.com/all-in-one-demo/wp-admin

    • #115940
      AK
      Participant

      So I think it get complicated for so many issues in one topic. Can you please close it. I will open for every issue a new topic.

      Thank you

    • #115988

      Thank you for the update. We are closing the ticket now. In case any issue arises kindly raise a new ticket.

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The topic ‘Collected Fees always 0.00 – Sandbox mode’ is closed to new replies.

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