Cannot activate: API Key has not been activated, so the plugin is inactive!

Theme and Plugin Support

Cannot activate: API Key has not been activated, so the plugin is inactive! Open

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    • #85019
      Anthony Veltri
      Participant

      Hi, I’m trying to activate my api keys and I get the following behaviors in addition to this message
      API Key has not been activated, so the plugin is inactive! Click here to activate.
      I do this and the messages continue to say “deactivated”
      Also, my “Activations” in https://wc-marketplace.com/my-account/api-keys/ still reflects “0”
      thank you for any help.

      Anthony

    • #85020
      Anthony Veltri
      Participant
    • #85025

      Hi @Anthony Veltri, sorry to hear that you have faced this issue.

      Please do follow these steps :
      – Deactivate the plugin
      – Activate the plugin again
      – Then activate the keys

    • #85026
      Anthony Veltri
      Participant

      worked perfectly. thank you.

      Is there any plans to link all of my purchases to one API key? installing a different key for each plugin via this method is tedious, especially when moving from dev to production, etc. perhaps a feature request?

    • #85029

      @Anthony Veltri, I understand the inconvenience. However I am afraid, each plugin will have it’s own API key.

      Let us know if you have any further query.

    • #85409
      plmojica
      Participant

      I tried the steps listed above and it do not work. Anthony, could you list your exact steps?

    • #85410
      Anthony Veltri
      Participant

      So, I tried the above steps on a server that was using NGINX and nginx caching (setup by spinupWP) and these instructions did not work as the caching was too aggressive, and activating one plugin would deactivate another’s API key. I tried the same instructions on a different hosting setup (NGINX with wp-rocket caching) and the steps outlined above worked fine. not ideal, but I hope that helps/.

    • #85440

      Hi , can you share your order number and registered mail, so I can check.

      Please do share the re[ply by marking the thread as private.

    • #85523
      plmojica
      Participant
      This reply has been marked as private.
    • #85625
      This reply has been marked as private.
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