Bad request Error

WCMp Mangopay Marketplace

Bad request Error Resolved

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    • #89650
      Francois Piquion
      Participant

      I get this error message when I try the payment with MangoPay :
      Bad request. One or several required parameters are missing or incorrect. An incorrect resource ID also raises this kind of error.

      How can I fix this ? Thanks

    • #89660

      Hi @Francois Piquion, sorry to hear that.

      It seems like you have added wrong credentials for the Mangopay settings, that is why the customer is not able to proceed with the payment.

      Can you please contact the Mangopay Support and ask them to verify this.

      Please do keep us posted.

    • #89707
      Francois Piquion
      Participant

      Not at all. The credentials are ok. I’ve tested them on a fresh install on storefront theme and they work.

    • #89752

      @Francois Piquion, are you using live mode / development mode.

      If you are working in Dev mode, can you share your site admin access, Mangopay account access so we can check?

      While sharing the access, don’t forget to mark the response as private.

    • #89887

      @Francois Piquion, can you please also make sure that you have activated the wallet via: “Recharge Your wallet” : https://prnt.sc/r3c1x4

      After that the customer can pay the admin.

    • #98536

      I presume that your issue is resolved, since, we haven’t heard back from you.
      We are marking this thread as resolved.
      Kindly open a new thread if you face any further query.

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