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Back-in-stock emails aren’t sent and now the list is blank

WCMp Vendor Stock Alert

Back-in-stock emails aren’t sent and now the list is blank Resolved

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    • #113729
      tessvs.com
      Participant

      Hi!

      Since yesterday back-in-stock emails aren’t sent, none of them. The email notifications are enabled in WooCommerce and ‘manage stock’ is switched on for all products, so that couldn’t be the issue.

      Now, the email list of interested persons is blank and the emails haven’t been sent. How can I fix this issue and how can I still send the back-in-stock emails to the people that already signed up for a notification for products that are now restocked? There were many and now none of them received an email.

      Thank you in advance.

      Greetings,
      Tess

    • #113765

      Hello,

      Thank you for reaching out to us.

      Can you please share the admin and vendor access (staging site) and FTP access so that our team can look to the issue on your site. While sharing the access, kindly mark the reply as private.

    • #117697

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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