Отзывы для Продавца

WCMp Vendor Membership

Отзывы для Продавца Open

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    • #78857
      yulia
      Participant

      Hello!

      Reviews for the Seller do not work for me. The line “Reviews are”, I click and the page is reloading and that’s it.
      https://andromedaun.biz/vendor/yulia
      https://prnt.sc/putfkd

      Tell me, please, how to configure it correctly?

    • #78858
      yulia
      Participant


      I also found out that the section “Regulatory documents” are missing on the marketplace panel https://prnt.sc/putgq3
      In the WordPress dashboard they are https://prnt.sc/puthps
      Tell me, please, how to configure correctly?

    • #78859
      yulia
      Participant


      When registering a seller there is an error https://prnt.sc/putkjb
      The name of the store does not show (at number 2) on the page, but shows the name of the seller (at number 1) https://prnt.sc/putlay
      Tell me, please, how to configure correctly?

      Sincerely, Julia

    • #78914
      susmita
      Moderator

      Hi Yulia, thanks again for reaching WCMp support.

      Our replies are inline –

      Reviews for the Seller do not work for me. The line “Reviews are”, I click and the page is reloading and that’s it.

      >> Currently, if you enable vendor reviews then only buyers can rate and review vendors. You can enable this option via WCMp >> Settings >> General (see the screenshot – https://prnt.sc/pv7dlf )

      Here we have two options :
      Buyers can rate and review vendor.
      Only buyers, purchased from the vendor can rate.
      According to this settings, users can rate the vendor at the end of vendor shop page (https://prnt.sc/pv9383)

      I also found out that the section “Regulatory documents” are missing on the marketplace panel https://prnt.sc/putgq3In the WordPress dashboard they are https://prnt.sc/puthps

      >> Vendors can add their policies via Store Settings >> Policies in their dashboard (see the screenshot – https://prnt.sc/puz10p ).

      Now, to display the policies added in the single product page, all you have to do is, enable policies via WCMp >> Settings >> General (see the screenshot – https://prnt.sc/puz1tl ).

      The name of the store does not show (at number 2) on the page, but shows the name of the seller (at number 1) https://prnt.sc/putlay

      >> We display the store’s name by default in the vendor’s storefront page. It seems that the theme has overriden this section and passing the vendor’s name.
      Hence,please do contact the theme author and ask them how you display the vendor’s shop name. If they need any help from us, let us know.

      Looking for your co-operation regarding the same.

    • #79446
      yulia
      Participant

      My reviews do not work. All settings are included.
      Here is the page https://andromedaun.biz/vendor/yulia

      Leave a review there …

    • #79447
      yulia
      Participant

      Why is there no policy for every product on your platform? How to configure it and see the policy under each product on your control panel?

      Politeka is under each product only on the WordPress platform

    • #79449
      yulia
      Participant

      The store registration was correct. After updating all your plugins, such changes have occurred.

    • #80185

      Hi yulia, our replies are inline :

      – My reviews do not work. All settings are included.
      To set up policies for each product, you have to enable policies via WCMp >> Settings >> General (see the screenshot – https://prnt.sc/pyd4to )

      – Why is there no policy for every product on your platform? How to configure it and see the policy under each product on your control panel?
      >> Just to keep you posted, the vendor can set up vendor policies for all vendor’s products, you have to enter the policies via Store Settings >> Policies section in the vendor’s dashboard (see the screenshot – https://prnt.sc/puz10p ). This will be applicable to all vendor’s products.

      Now to set up the policies for each product, you need to enter the policy rules via the policies section in the vendor’s dashboard (see the screenshot – https://prnt.sc/pyd435 ). Thus, the vendor’s policies will be replaced by the per product policies in the single product page.

      Let us know if you have any further query.

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