At WCMp, we want you to be completely happy with your purchases. If you have any technical or sales queries, do not hesitate to contact us. On average our team takes less than 12 hours to reply on any business day.
However, if you feel that we are not the best fit for your requirements, we do want to make things right with your valuable inputs.
Our paid add-ons
Chillax, all the add-ons we sell are covered by our 30 DAY MONEY BACK GUARANTEE. All you need to do is to simply send us an email at email@example.com mentioning your order id, within 30 days of the date of purchase*. That’s all! no fine prints here. Refunds in full will be processed within 7 business days of receiving the request.
Besides, we’d love to know where things went wrong and how we can improve. Any feedback will be appreciated.
*PS: GST charges are non-refundable (Applicable for Indian clients only).
*PS: ADD-ON’s purchased using discount coupon are non-refundable
Our bundle / lifetime packages
We do not offer refunds on any of our WCMp bundle / lifetime packages, as it comes with a heavy discount. If you face any difficulty in using our add-ons, just file a support ticket and our support team will take care of the rest.
Our Renewal Orders
We do not offer refunds on any renewal orders. If you face any difficulty in using our add-ons, just file a support ticket and our support team will take care of the rest.
If you avail our services and consider them undeserving of your hard-earned money, we would love to know your grievances and address them accordingly. We consider our services an opportunity to help in your marketplace journey and value every feedback, good or bad from your side. While it remains at WCMp’s discretion to grant a refund, we will work hard to make you happy.