Consumers today want information - and they want it fast. Use WCMp Vendor Live Chat Add-On (Supported via Talk JS / Facebook Messenger) to connect vendors with customers instantly. This add-on allows for real-time messaging features along with sending emails and push notifications, transferring files, and sharing location information.

What makes WCMp Vendor Live Chat standout?

• Real-Time Messages- This feature allows customers to interact with the vendors they are purchasing a product from on a real-time basis. Vendors too, can offer quicker problem resolution assistance as and when they receive messages from the customers.
• Send push notifications and emails - In the case vendors are unable to get back to customers on time, the customer can send push notifications and email to the vendor. This will remind vendors of the customer query till the time they choose to resolve it.
• Transfer Important files via messages - Just like a Whatsapp or Facebook messenger customers and vendors both can transfer important files through messages to the other party. For example the customer wishes to inquire about a specific product he can simply send the vendor an image of the product and question his/her about product availability.
• Share Location Information - Vendors or customers can share their location through messages. This helps vendors locate customers with ease when they try out for quicker product delivery. Chat Pop-ups Anytime Anywhere - Be it sorting inventory or adding new products online vendors and answer customers queries any irrespective of whatever they are on the dashboard. Customers too can avail this feature to send vendors mail and messages as soon as they encounter an issue.
• Store Chat History - Vendors can store the chat history of the customers they were interacting with for a long time. This will help vendors create loyal customers as they can use previous conversation details to answer future customer's queries.