WCMp Setup Guide

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Brief Introduction

Eager to get started? So are we. You can set up your marketplace with WCMp in less than five minutes with our very helpful WCMp Admin Setup Wizard. Or, you can configure more advanced features by going to WCMp settings submenu. So without further ado let’s get started on the setup process.

WCMp Admin Setup Wizard Guide

WCMp Admin Setup Wizard starts running the second, you activate the WCMp plugin.  It helps you go through some very basic options needed to set up a marketplace. So let’s jump in and see how the Admin setup wizard works. 

  1. The first page of the Setup Wizard presents to you a welcome message and gives you the option of either continuing with the wizard by clicking Let’s go! or skipping by selecting Not right now
  2. The second page of the wizard will ask you to set the Store URL. This is the URL (web address) that customers browsing your website would have access to. By referencing the store url customers get to operations provided by your website. 
  3. Next thing to do is to select the SPMV or Single Product Multiple Vendor option which basically means that the same product could be sold by multiple vendors. For example, a Company X  Phone can be sold by vendor A, vendor B and Vendor C. So, in other words even if Vendor A sells CompanyX’s Phone Vendor B or Vendor C can sell it as well. But with the SPMV feature Vendor B would be able to sell CompanyX’s Phone like Vendor A at a different price with different shipping rates. 
  4. The third page lets you configure the commission details by presenting you with certain options. 
    1. You can choose how to share the commission between your vendor and yourself by selecting either of these options: Admin Fees or Vendor’s commissions.
    2. You can choose how the commission is going to be calculated by selecting the commission type 
    3. Based on the commission type option selected by you the commission amount would need to be added
  5.  The fourth page presents you with payment options. Here, a  list will be presented to you from which you will have to choose payment methods which you would use to pay vendors. Next, you will get options regarding when you want to pay your vendors i.e daily, weekly, monthly etc. There will be a third option asking for your permission to let vendors withdraw their commissions by request
  6. The fifth page displays a list that lets your vendors have some product handling capabilities. This screen will ask you to make decisions regarding the capabilities you would like your vendors to have. 
    • Submit Products: By ticking this you are permitting the vendor to add and upload a product that will await your approval, before being published. Read more
    • Publish Products: By enabling this option you can let your vendors directly publish their products without waiting for your approval
    • Edit Published Products: By marking this option you can let your vendors edit the products once it has already been published.
    • Submit Coupons: On checking this, you are providing the vendor with the permission to add a coupon that will await your approval, before being published and applied on products. Read more on how this works here 
    • Publish Coupons: Marking this as checked, will allow your vendors to directly upload and publish the coupon without waiting for your confirmation.
    • Edit Published Coupons: Enabling this ensures your vendors can edit the coupons once it has already been published.
    • Upload Media Files: Enabling this option will let vendors upload media files like pictures, ebooks, gifs, live interviews or lessons and sell as downloadable or virtual products.
    • Once all these options are configured you are ready to start your marketplace. You can either select the Return to WordPress Dashboard link or choose to create your vendor’s registration form which will transport you to the vendor’s registration form page.

WCMp Settings 

In case you have chosen to skip the WCMp Admin Setup Wizard or wish to configure more advanced settings go to the Admin dashboard from there navigate to WCMp menu and then choose the Settings submenu.

Once the Settings page loads, you will uncover options that will elevate your ordinary marketplace into something special. 

General Tab

The first group of settings you will need to configure would be present in the General tab. Here the options present are required for the basic running of a marketplace. Read on to see what these options are and how they will help you. 

General Section
  1. Approve Vendors Manually: Keep control of who you allow into your marketplace by approving vendors manually. This way you can screen out spammers and allow genuine vendors to sell on your site. You can learn more about this option if you read more.
  2. Disallow Vendors wp-admin Access: You can stop your vendors from accessing the backend and do everything from the frontend itself. This will allow for uninterrupted smooth flow. The option, disallow vendors wp-admin access,  is disabled by default but you can avail it by installing our best selling WCMp Frontend Manager.
  3. Enable ‘Sold by’: Enabling this option will let customers see the name of the vendor selling the product present  below the product
  4. Single Product Multiple Vendors: This feature gives you the option of letting multiple vendors sell the same product
  5. Show SPMV products: With so many sellers selling the same product on your site which is the seller whose product can be displayed as a representative product? Easy, you can make this decision by choosing to show the product based on the minimum price, maximum price or top vendor (the vendor with the highest sale of the same product is regarded as the top vendor).
  6. Disable Advance Marketplace Product Listing: This option is enabled by default. This disable advance product listing option basically allows vendors to edit their product category. In other words, if this option is enabled you can change the product category when you edit a product. If it is disabled then the product category cannot be changed even when editing a product. 
  7. Enable Product GTIN: Want to keep track of all your products? GTIN helps you identify products with an identification number that is globally unique. This makes sure that you have a unique identification code that not only lets you recognize your product but also stops it from getting lost in the supply chain
  8. Enable Vendor review: By enabling this option you can let customers give vendors their review. This feature comes with two options :
    •  Only buyers, purchased from the vendor can rate: you can enable this option if you want only those customers who have purchased from the vendor to leave a review 
    • Buyers can rate and review vendors: By enabling this option any customer can rate or review the vendor irrespective of whether he has purchased the vendor’s product or not.
  9. Enable Policies: Enabling this option allows you to set policies for the site. These policies can include shipping. Refund or cancellation policies.
  10. Enable Vendor Shipping: By enabling this option, vendors will be able to add shipping rates  or methods from their frontend  dashboard read more
  11. Enable Customer Support: If enabled, the customer support section will appear under the general tab. By providing details Admins will be able to provide assistance to their customers if they run into any problem.
  12. Related Product Settings: Select an option from the dropdown. This change is reflected in the Single Product Page.
    • Related Products from Entire Store: Shows products related to the current product from all the available products.
    • Related Products from Vendor’s Store: Shows products related to the current product from all the available products of the vendor.
    • Disable: Disables Related Product Features Completely.
Policies Section

You can set up policies that are exclusive to your site. These policies would be applicable if vendors do not have policies of their own

  • Shipping Policy Content: Add a site-wide shipping policy in this ‘text area’ which will be visible on the single product page. Just make sure that your Enable Policies option is ticked. 
  • Refund Policy Content: Add a site-wide refund policy in this text area which will be visible on the single product page.
  • Cancellation / Return / Exchange Policy Content: Add a site-wide Cancellation / Return / Exchange Policy policy in this textarea which will be visible on the single product page.

Tools Section

  1. WCMP vendor transients: Normally, all your widget data are refreshed daily and you’ll notice a change every day. However, instant changes might not be noticeable due to caching. The widgets that might face caching are – Key Performance Indicators, Visitors Map, Customer Reviews and Customer Questions ( these are widgets on the vendor dashboard ). If you face caching, click on “Clear Transients” and you’ll get instant refreshed data.
  2. Reset visitors stats table: Reset visitors stats table clears all the table data of WCMP visitors stats.
  3. Force WCMp order migrate: We have an order table for the order. So, we use a cron that will migrate all the old data into this new table. It may so happen that you have numerous old orders which would delay the migration process. Keeping this in mind we have also included these settings to run the migration cron. This will make the order migration process faster.
Customer Support Section

You can help your customers by reaching out to them. By entering your contact information in the fields given below you can provide details that will appear in the  ‘Thank You’ page and the new order email.

So support your customers as much as possible by adding data in the  fields given below:

  1. Email: Add Customer assistance email in this field.
  2. Phone Number: Add Customer assistance phone number in this field.
  3. Address Line 1 & 2: Add Customer assistance address (line 1) in this field. In case of secondary address, it can be added in (line 2)
  4. State: The state where you live
  5. City: The city in which you stay can be added here
  6. Country: The country from where you come can be added here
  7. Zip Code: Your  zip or postal code can be added here

Vendor Tab

This tab lists down all the settings that will help vendors work smoothly and efficiently. The sections covered under the Vendor Tab are the customization of the vendor registration page, setting various endpoints for different vendor pages and lastly vendor frontend settings.

Vendor Registration Section

Let your vendors register on your site with a fully customizable vendor registration form. Here, you can freely add and remove fields of your choice while constructing the form, making it completely unique that will appeal to the vendors and create a good first impression. 

Form Fields: This section adds generic fields to your registration form. Simply clicking on the field button will let you make as many adjustments as you like. There are some interesting options which can be discussed in the vendor’s registration form tutorial. Read more 

Vendor Store Fields: This section has an added advantage for the vendors. The information filled in by your vendors in the vendor’s registration form would be displayed in his store settings. This means that while setting a store he would no longer have to worry about these mundane details and put more focus on his products and shopfront. See how easy it is!

FAQ: Can I replace email and password fields with any other fields of my choice?

Answer: With proper code, yes you can. But it is never recommended, not for any websites given any circumstances. The very basic elements required to generate a user are their email and password. A username can be easily generated via an email and a password is required for the user’s login. 

Vendor Pages Section

This section is divided into two sub-sections, namely WCMp Pages and WCMp Vendor Dashboard Endpoints.

WCMp Pages

WCMp Pages has settings to let you choose pages that will show up in the place of Vendor Dashboard and Vendor Registration. These two pages contain two different shortcodes. Vendor Registration Page contains [vendor_registration] shortcode while Vendor Dashboard contains [wcmp_vendor] shortcode. These pages are automatically created upon plugin activation. You may tweak the page name but make sure you’ve selected the page with the particular shortcode from the respective drop-down list.

  1. Vendor Dashboard: From the entire list of pages, select the one, containing [wcmp_vendor] shortcode. By default, “Vendor Dashboard” page is already selected.
  2. Vendor Registration: From the entire list of pages, select the one, containing [vendor_registration] shortcode. By default, the “Vendor Registration” page is already selected.

WCMp Vendor Dashboard Endpoints contains all the other vendor pages endpoints read more.

Vendor Frontend Section

  1. Site Logo: Upload your site logo in this section. The logo uploaded here will be displayed on the vendor dashboard. It can also be used as a navigation tool to navigate you to the site’s homepage. If you prefer not to upload an image, the site title will be displayed here.
  2. Google Map API key: Generate your google map API key from https://developers.google.com/maps/documentation/javascript/get-api-key and insert it in this field. Once you add your API key here, vendors will be able to set their Store Location from their Storefront settings.
  3. Dashboard Color Scheme: Change and choose the colour scheme of the Vendor Dashboard. There are four options available so let’s get colourful!
  4. Store Setup Wizard: Help your vendors feel welcome with this introduction step where you can add some introduction or welcome speech to your vendor. This section is displayed in the vendor store setup wizard introduction step.
  5. Vendor Shop Template: WCMp currently provides three vendor shop templates. Lock any one of the templates and that gets set for all your vendors’ shop description.
  6. Custom CSS: In this section, you may add your CSS styles and worry not! No matter how many lines of CSS you write, this is update-safe!

Payment Tab

So now that we have set up a marketplace let us focus on the earning, Shall we? This is the tab that will tell you all about vendors’ and admin’s pay. The sections covered under the Payment Tab are the configuration of payment settings, PayPal Masspay, Stripe and  PayPal Payout.

Revenue sharing mode: WCMp allows you some flexibility when it comes to deciding how you want to divide the commission between your vendor and yourself. The options provided are Admin Fees where the admin can deduct a certain sum of money as the admin fees leaving the rest of it to the vendor. Or the Vendors Commission where the admin can pay the vendor a certain amount as a commission while the rest of it would belong to the admin. 

What to pay: This section of the payment tab is the part where you can decide how you want your payments to be calculated.

  • Commission Type: Here you can select the way you want your commissions to be calculated by choosing one of the options from the drop-down menu.
    1. Fixed Amount: Admin can either charge or pay the vendor a fixed amount per product. For e.g, if Product X is $100 and the customer buys 4 of them then the total comes  $400. In case the admin fee is $10 he shall receive [ 4 x $10 ] which is  $40. The rest $360 will go to the vendor. Similarly, if the admin decides the vendor’s commission to be $80 then the vendor would receive [4*80] which is $320 the rest $80 would belong to the admin.
    2. Percentage: The percentage amount that could be charged on the total transaction or sale value.  For e.g, if Product X is $100 and the customer orders 3 of them. In this case, admin fee charged could be 10% of the total transaction, then he would receive $30 [(100*3) * 10/100]. The rest $270 goes to the vendor.  Similarly, the admin can decide to give the vendor 80% of the total transaction as the vendor’s commission. Then the calculation stands as $240 [(100*3)*80/100] leaving the rest $60 to the admin.
  • Percentage + a fixed amount per transaction:  Commissions is calculated, on the basis of the percentage of the total transaction or sale value with the addition of a fixed amount for every transaction.  For e.g, if Product X is $100 and the customer orders 3 of them the admin fee charged would be 10% of total transaction + a fixed amount of $10. The admin would then receive $40 [(100*3) * 10/100 +$10]. The rest $260 would go to the vendor. Similarly, the admin can decide to give the vendor 80%  of the total transaction plus a fixed amount of $10, as the vendor’s commission. Then the calculation stands as $250 [(100*3)*80/100+$10] leaving the rest $50 to the admin.
  • Percentage + a fixed amount per unit:  Commissions is calculated, on the basis of the percentage of the total transaction or sale value plus a fixed amount per unit or per product. For e.g, if Product X is $100 and the customer orders 3 of them the admin fee charged would be 10% of total transaction + a fixed amount of $10. The admin would then receive $60 [(100*3) * 10/100 +$(10*3)]. The rest $240 would go to the vendor.  Similarly, the admin can decide to give the vendor 80%  of the total transaction plus a fixed amount of $10, as the vendor’s commission. Then the calculation stands as $270 [(100*3)*80/100+$(10*3)] leaving the rest $30 to the admin.
  • Commission Value: You can set a Global Commission rate that would be charged if other commission rates are not applied. To know more about commission types read here
  • Share Coupon Discount: In case the share coupon discount is enabled the commission amount would be calculated after the discount amount is deducted from the original amount, whereas if this option is disabled the discount amount would be deducted from the admin’s commission. Example If the Product amount is $100 and discount amount is $20 while the commission is 60% the calculation would be something like this original product amount minus discount amount [$100-$20] = $80 and then the commission amount is calculated which is 60% of $80 = $48 while the admin received the rest $32.  
  • Tax: By enabling this option you can let the tax amount collected go to your vendor directly.
  • Shipping: By enabling this option you can let the shipping amount collected go to your vendor directly
  • Disbursement Threshold: In this field, you can fill in the minimum amount that needs to be collected before a vendor can request his commission. For example, if the Disbursement threshold amount is $100, unless and until all the vendor’s commission adds up to $100 he will not receive his commission
  • Withdrawal locking Period: In this field, you can fill in the number of days required from when the admin receives the payment to when he/she pays the vendor. Once set vendors wouldn’t be able to request any commission withdrawals until the withdrawal locking period passes.
  • How to pay: In this section, you can decide how you want to pay your vendors, automatically or manually. In the case of automatic disbursement, you can decide the period after which vendors would receive their commissions automatically. Whereas if you choose to pay your vendors manually you can select the request withdrawal option. This means you would pay your vendor only after he requests to withdraw the commission credited to him.  

Refund Options: WCMp has introduced a new section in it’s latest 3.5 version where refund options are available. Here the admin can decide under what conditions a customer can request a refund, the duration within which refund is possible and the reasons for a refund. 

To know more about the payment tab and how to configure your commissions read here. 

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Last updated on September 15, 2020
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