When operating a marketplace keeping track of your vendors is as important as keeping track of products or orders. This is why WCMp has introduced a vendor management system that helps keep a list of all your vendors and any helpful information related to them. To see how these works keep reading.
WCMp helps Admin manage their vendors by:
- Helping them keep a list of vendors irrespective of their activation status
- Manage and edit vendors information
- Set Vendor wise Commission
- Manage vendors dashboard
- Manager vendor’s shipping
Before we start we hope you have gone through this document to understand how vendors can register on your site. In case you have skipped it let us get a quick preview of how vendors can register on your site.
Methods to add new vendors
New vendors may be added/created in 4 ways:
- Add a new user by going to WP dashboard then navigate to WCMp from there select Vendors menu
- On the vendor’s page Add New.
- Assigns ‘vendor’ role to an existing user by using WordPress.
- Allow users to sign up as Vendors directly.
If you want to know more about vendors registration refer to the document link mentioned above.
When any vendor registers on your site, irrespective of his active or inactive status, his name will be displayed on the vendor’s list found under Vendors submenu of the WCMp menu in the admin dashboard.
The vendor’s list would contain:
- The name and email id of the vendor registering on the site
- Get a glance of vendors information with the eye icon symbolizing preview. Example of vendor’s information includes the vendor’s personal information, withdrawal amount and his performance in the last 30 days based on his orders, sales, earnings and withdrawal amount. You can also check the vendor’s rating as well as his activation status. Not only this, you can also manually change his activation status.
- The date on which the vendor had registered on the admin’s site
- The number of products created by that vendor
- The vendors account activation status i.e pending, approved, rejected or suspended.
- Admin can also see the total number of vendors along with the numbers of vendors that have been approved, rejected, suspended and are waiting for approval.
Managing Vendors Information
You can also help manage each vendor’s individual accounts by adding or editing information. In order to open each vendor’s account details
- Go to the admin dashboard from there select WCMp menu and then go to Vendors submenu
- Once the Vendors page loads, go to the name of the vendor whose account you want to view or edit
- Hover your cursor on the name of the vendor and then select edit.
Here, you can view or edit personal information details filled in by the vendor like from his when he submitted his form. You can also add or change any information about the vendor if required.
- Username: The usernames filled in by the vendor when registering on your site is displayed here. This information cannot be changed.
- Password: This field is usually kept blank so that vendors can update their password.
- First Name: the first name of the vendor
- Last Name: The last name of the vendor
- Email: This is a required piece of information that vendor will have to add when he registers on your site
- Nickname: You can add a nickname for the vendor that will help you remember
- Display Name: This is the name that will be displayed on the shop page of the vendor’s shop
- Profile Image: The vendor can add his image here from his dashboard or you can do it for him.
Here you can view information regarding the vendor’s store. This store information is generally filled in by the vendors in the Shopfront menu found in the vendor’s dashboard.
- Store Name: The name of the vendor’s store is written in this field
- Store Slug: The store slug is a part of a URL which identifies a particular page on a website in a form readable by users. For example, http://wcmarketplace.com/admin/vendor_slug
- Store Description: Here vendors can add the additional information about their shop.
- Phone: The number through which the customers would be able to reach the vendor
- Address: The location where the vendor store is located
- Country: The nation in which the shop is located
- State: The state in which the vendor shop is located
- City: The city in which the vendor shop is located
- Timezone: The time zone followed by the vendor store.
Here you can view the social media platforms and addresses used by the vendor. These social media platforms include Facebook, Twitter, LinkedIn, Google Plus, YouTube and Instagram.
This section lets you view and manage vendor’s payment, on behalf of the vendor. You can view details like the method of payment chosen by the vendor to receive his payment. Read this document to see how vendors can set their payment.
You can also set the vendor wise commission for the vendor here. To set vendor wise commission read here.
Vendor Application Information
In this section, a vendor’s basic information like name, store description, country, and state is stored. This information can also be used for bookkeeping and reference purposes when tracking vendors.
Vendor Shipping Information
This section of the Vendor’s Information page lets you view and manage vendor shipping information.
- Zone Name – This refers to the geographical area in which the vendor can ship his products.
- Zone Region – This refers to the area or state in which the vendor’s product is shipped.
- Limit Zone Location – You can either enable or disable this option. In the case this option is enable you will have to add specific postal addresses of the areas in which the vendor’s can be shipped.
- Shipping Methods – This refers to the shipping fee a vendors can charge their customers for providing a shipping service. The various kinds of shipping methods provided to vendors are
- Flat Rate – Flat rate shipping charges a fixed rate for shipping. It can be based on the number of items in the order or the order as a whole.
- Free Shipping – Free shipping is a special method which can be triggered with coupons and minimum spends
- Pick up -This shipping method gives customers the option to pick up their order at a physical store location instead of having it shipped to an address.
By choosing from the options given above you can help your vendor configure their own shipping.
Vendor Frontend Dashboard Customization
You can customise a vendor’s frontend dashboard by adding your site logo,add Google map api that will let vendors add their shop location on the map, set dashboard colours or even write a welcome message for the vendor setup wizard. To see how exciting that can be, keep reading to see what more changes you can do to the vendor’s dashboard.
In order to customize the vendor dashboard, you can go to the Admin dashboard and then navigate to WCMp menu and then go to settings submenu. Once on the setting page go to the Vendors tab and then navigate to vendor frontend section.
- Site Logo: Upload your site logo in this section. The logo uploaded here will be displayed on the vendor dashboard. It can also be used as a navigation tool to navigate you to the site’s homepage. If you prefer not to upload an image, the site title will be displayed here.
- Dashboard Color Scheme: Change and choose the colour scheme of the Vendor Dashboard. There are four options available so let’s get colourful!
- Store Setup Wizard: Help your vendors feel welcome with this introduction step where you can add some introduction or welcome speech to your vendor. This section is displayed in the vendor store setup wizard introduction step.
- Vendor Shop Template: WCMp currently provides three vendor shop templates. Lock any one of the templates and that gets set for all your vendors’ shop description.
- Custom CSS: In this section, you may add your CSS styles and worry not! No matter how many lines of CSS you write, this is update-safe!
Handling Vendor’s Capabilities
You can give your vendors certain capabilities when it comes to managing products. For example vendor’s can submit their products for your approval or they can publish it by themselves or you can decide the type of product a vendor can add from his dashboard or whether a vendor can add coupons for his product etc.
To learn more about how the product management system works and what role you and your vendors play read this document.
With this, we come to the end of our vendor’s management process tutorial . Hopefully, this article was of some help to you in case you face any difficulties and contact our super helpful support team.