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Vendors Management System

Brief Illustration

WCMp v3.1.0 has introduced a very new feature: Vendor Management System – You will get an overall view of all your vendors irrespective of their role/status under the Vendors submenu in WCMp Settings.

What to expect?

  1. Navigating to the Vendor menu, you will see a page listing out all the vendors and their current status. You can also filter out vendors by their current status.
  2. You can Add a New vendor from here instead of using the default Users menu. This will in turn reduce your efforts to a minimum and will show you a crisp overview. Adding a user here, will be automatically added to your site as a Vendor.
  3. On hovering over a user, you will see three options:
    • “Edit”: To add/edit further details about the vendor.
    • “Delete”: Delete the vendor entirely.
    • “Shop”: Visit the vendor’s shop.
  4. Clicking the eye icon, you will get to see an overview about the vendor in the form of a pop-up and will be allowed to take some quick actions. Details you can see in the pop-up ( Vendor’s status: Approved ):
    • Username, Rating and Status of the vendor is displayed at the top itself.
    • Company Logo and Social Media Links are displayed along with other Contact Details. A link to vendor’s shop is also provided here.
    • Profile Completeness of the vendor can also be seen here.
    • Commission waiting to be disbursed and the payment method selected by the vendor can be viewed here.
    • An overview of the vendor’s last 30 days performance has also been displayed.

    Quick actions that can be taken from here ( Vendor’s status: Approved ):

    • Suspend ( previously: Block )the vendor from selling on your site. Read more to know how the vendor’s dashboard and shop are affected.
    • Edit Vendor’s Details.


    Details you can see if the vendor is waiting for your approval to sell on site ( Vendor’s status: Pending ):

    • The values that the vendor has filled into the fields that you had added using the vendor registration form builder shall be displayed here.
    • You can also see additional notes that you had added previously (if any). More details about this will be covered later in this article.

    Actions you can take if the vendor is waiting for your approval to sell on site ( Vendor’s status: Pending )

    • Add a note that will be visible on the vendor dashboard, once he logs in after you have rejected their application.
    • Approve/ Reject or edit the vendor’s application


    Details you can see if you reject a vendor’s application ( Vendor’s status: Rejected ):

    • The values that the vendor has filled into the fields that you had added using the vendor registration form builder shall be displayed here.
    • You can also see additional notes that you had added previously (if any).

    Actions you can take if you reject a vendor’s application ( Vendor’s status: Rejected ):

    • In this condition, you can only edit a vendor’s details.

    Details you can see if you suspend a vendor from selling on your site ( Vendor’s status: Suspended ):

    • The details shown in this case will be the same as an Approved vendor.

    Actions you can take if you suspend a vendor from selling on your site ( Vendor’s status: Suspended ):

    • You can withdraw the vendor’s suspension by clicking on Activate, after which he/she can again resume selling on your website.
    • You can also edit the vendor’s details.

  5. Under the email column, you can see the email ids of the vendors.
  6. Under Registered, the date and time at which the vendor had registered is displayed.
  7. Number of published products is shown under the Products column.
  8. Lastly, the vendor’s current status is displayed under the Status column.

Edit Vendor’s Details

Approved Vendor

  • On editing, the vendor’s details will be sub-divided into 5 tabs. Basic WordPress user information will be displayed under the Personal tab.

    Note: Remember to leave the Password field blank, if you do not want to change the vendor’s login password.

  • The store settings which is normally filled by the vendor from their “Storefront” settings, is displayed under the Store tab.

    Note: The Timezone field is disabled, to prevent the admin from changing the time settings. This can only be edited by the vendor.

  • All the social media links of the vendor can be found under the Social tab.
  • Payment settings of the vendor that the vendor has set under Billing are displayed in the Payment tab.
  • All the details the vendor had entered while registering on the site, is displayed in the Vendor Application tab along with the previously added notes(if any).
  • You can also Suspend an approved vendor, on clicking Suspend button

Pending Vendor

In this case, you can only view the vendor’s application and the notes added previously (if any). Additionally, you can add a note again and then choose to Approve/ Reject the vendor. If approved, the note will not be displayed on the frontend while if the vendor is rejected, the note will be displayed on the vendor’s dashboard.

Rejected Vendor

In this case, you can only view the vendor’s application and the notes added previously (if any).

Suspended Vendor

Since suspending would mean, you are denying access to an active vendor, you can therefore see the same details that you could see for an approved vendor. You can then again return the vendor his/her former glory by just clicking on Activate

Vendor Dashboard View for each Role Status

Previously, WCMp denied access to the vendor dashboard, if the vendor had been rejected or was not yet approved i.e. the vendor was left to a Pending status whereas for a Blocked vendor, the dashboard was completely accessible, but the products of that vendor would never show up on the shop page.
From WCMp version 3.1.0, WCMp allows access to the dashboard for all vendor statuses – either full or limited, depending on the status.

Approved Vendor Status

Gets full access to the Vendor Dashboard, unless set otherwise using settings or using custom coding.
An approved vendor can also change his basic user details from Profile Management under the user dropdown. Changing these (email and password) will change the vendor’s login credentials as well.

Suspended Vendor Status

Gets limited access to the vendor dashboard. The vendor can access all the links provided in the vendor dashboard but will be shown a suspension notice stating, “Your account has been suspended by the admin due to some suspicious activity. Please contact your admin for further information.“, everytime, he/she tries to access any links. Moreover, the vendor’s shop page will display “Site Administrator has blocked this vendor” notice and all the vendor’s products will no longer be available for people to buy.

Pending Vendor Status

Gets limited ( rather no access ) to the vendor dashboard. The vendor upon successful registration ( if manually approve vendors is checked in WCMp settings ), is assigned a pending vendor role, and is redirected to the WCMp Vendor Dashboard page which displays the message “Congratulations! You have successfully applied as a Vendor. Please wait for further notifications from the admin.” and all other Dashboard Links remains inaccessible.

Rejected Vendor Status

Gets limited ( rather no access ) to the vendor dashboard. The vendor, if rejected by the admin, is shown this message: “We have reviewed your application. Unfortunately, you are not the right fit with us at this time.” and also the notes added by the admin (if any) in a timeline format. However, a rejected vendor can reapply, by clicking on Resubmit Application, this will redirect the vendor to a page, where they can update their previously submitted details and then apply again.

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