Refund

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Refund

Refund is completely a manual process. Hence, the vendor or admin needs to visit their payment gateway account to release the refund.

To know more about refunds, kindly follow this doc

Refund is completely a manual process. Hence, customer has to ask for a refund via email to the admin or vendor. Then they will process the refund from their end.
To know more about refunds, kindly follow this doc

Yes, you can definitely refund the shipping or tax amount of the product to the customer. Vendor needs to modify this amounts too at the time of refund (see the screenshot – https://prnt.sc/pw99zt )