Pre Sale Question

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Pre Sale Question

Our core plugin, WC Marketplace is free. You can download it from here – https://wordpress.org/plugins/dc-woocommerce-multi-vendor and use it on your WordPress site. 

Our documentation will also help you set up the plugin : https://wc-marketplace.com/knowledgebase/wcmp-setup-guide/

 Any WooCommerce compatible theme works perfectly with our plugin (if they are coded with proper WooCommerce Standard).

 However, if you still face any issue, not to worry. Craete as support ticket, so our technical team can help you out : https://wc-marketplace.com/support-forum/forum/theme-plugin-support/

In WCMp All-In-One-Pack, we provide 9 add on’s at a cheaper rate, i.e., 320$.
For the first year, you need to buy these product at the mentioned price. From second year onwards, we charge 50% of the product price to continue receiving updates and support and renew your license keys.

You may not renew the license for the second year. After buying the plugin, you will receive free support and updates for the first year. But, not renewing the license for the second year, will stop you from receiving any updates for the plugin. 

Hence, in order to run your marketplace smoothly and efficiently, renewing your license is necessary.

We only provide support via email, chat, forum.

As per our support policy, we provide free support for installation, our default functionality,  customized configuration.

For further customization, if you need to change or modify anything on the WCMp plugin, then you may need to hire a developer. We will be happy to share the correct file location or function reference.

Generally we try to answer your queries within 24 hours. However, the response might get delayed on few days due to busy schedule.

Yes, we have a demo site. Here is a link to our demo site.

When a vendor registers into the site, we create a store for them using their username. The store URL would be something like this – yourdomain.com/vendor shop base/user name. 

 On successful installation of WC Marketplace plugin, it creates two pages by default – vendor dashboard, vendor registration.

On registering through the vendor registration form, they will be re-directed to their own dashboard page, where they can manage their products, orders, shipping, commission withdrawal etc.

We sell our add on’s for a minimum of 3 sites.

No, we don’t have any trial period as such, we do have a demo site where you can check the plugin. Also, you can get a free version available at wordpress.org here.

All our plugins license are on a yearly basis. From second year onwards, we charge 50% of the product price to renew your license and continue providing updates and support.

The server requirement of WC Marketplace is Php 7.0 or higher, My SQL , WordPress 5.2.4 or higher, WooCommerce 3.8.0

We do have support to let customers enquire about a product before purchasing.
    For this, you have to use our add on, WooCommerce Catalog Enquiry Pro

Yes, WC Marketplace is 100% customizable.

Like WooCommerce, WC Marketplace is also not compatible with core concept of multisite. This means, when you install and activate the WC Marketplace plugin, it will be activated on all sites, and there will be an option to create a store, set up products for each site on the multisite, individually. Each store will be independent of the other.

So, say I have 3 sites in a multisite- Blue, Orange and Purple (with Purple being the main site). When I install and activate WC Marketplace on Purple, it will be activated on Blue and Orange as well. When I add products on Purple, or update some settings the changes will not be reflected on Blue or Orange, by default.