Home Support Forum WCMp Vendor Product Import Export wcmp import export fatal error

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  • John
    Participant
    Post count: 9

    Dear Support,

    I just bought this addon but encounter fatal error when tried the import function both for the simple and variance products with the following error:

    Fatal error: Call to a member function get_template() on null in /home/mydomain/public_html/wp-content/plugins/wcmp-product_import_export_bundle/classes/class-wcmp-product-import-export-bundle-import.php on line 57

    not sure if it’s related to the API keys – I did have some issue with validating but eventual it got validated.

    Thanks,
    John

  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203

    Hi John,

    I presume the issue you are facing is due to plugin confliction. It’s suggested to deactivate all other plugins apart from WooCommerce and WCMp. If the issue is fixed, activate each plugin one by one to track the fault one.

    Regards,
    Rimpa

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