Home Support Forum WCMp Core The Vendor Confirmation

  • Author
    Posts
  • Nanang
    Participant
    Post count: 9

    Hi Team,

    We are doing a trial and face several issue.

    1. Completing order
    We are wondering if there are any easier way for our vendor to confirm the delivery.
    Our marketplace consists of many mobile vendors who are delivering the order without 3rd party shipping; thus they wouldn’t have any tracking URL or tracking id to be sent.
    Is there any way around this matter?

    2. The orders’ email notifications sent to spam folder.
    Is there any way we would be able to make sure that the order notification mail sent straight to the inbox?
    As a footnote the other automatic notification from admin got straight to inbox.

    Please advice. any reply would be highly appreciated

    Attachments:
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Nanang We are looking into the matter. Will get back to you ASAP.

    Regards,
    Moumita

  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Nanang Thanks for holding your patience; coming to your query one by one:
    1.Completing order
    >> You can surely enable your vendor to confirm the delivery without the URL or tracking id.
    But, you do need to customize the plugin accordingly.

    2. The orders’ email notifications sent to spam folder.
    >> Your email server controls the spam folder, so please contact the server.

    Regards,
    Moumita

Please LOGIN to reply to this topic