Home Support Forum Theme and Plugin Support product page issue

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  • juwonloade
    Participant
    Post count: 28

    hey rimpa, pls can you help me with a little issue. this is a link to one of my product pages: https://jaracake.com/vendor-name/sample-product/last-minute-cakes-and-treats/ it isnt working well and whenever a price is picked, it shows that the product is unavilable. i have been tryng to check what the cause is to no avail. thanks alot for your help. pls find attached a screenshot of the message on the product page

  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203

    @juwonloade – Did you add the product type of this product as the variable? If yes, then please ensure that you have added the attributes and variations of the product. Also, check the number of stocks you have added for the product.

  • juwonloade
    Participant
    Post count: 28

    @rimpa yes the product is a variable product and i have the right attributes and variations and i have no stock related issues, but the problem is still present. the set up of this product is like all my other variant products so i dont know what is wrong with this one. I have a review on it, and customers have found us via this product link, so i want to fix the issue instead of delete the product. thanks a lot for your patience and help.

  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203

    @juwonloade – Can you help us with the site access details?

  • juwonloade
    Participant
    Post count: 28
    This reply has been marked as private.
  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203

    @juwonloade – It seems like there is some issue with the product creations. Can you please re-create the variable products?

  • juwonloade
    Participant
    Post count: 28

    I actually tried creating the variables already. But, ill do it again at ur request.

  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203
    This reply has been marked as private.
  • juwonloade
    Participant
    Post count: 28

    @rimpa thanks alot for your help. i have been able to sort it out with Gods help. I just removed all attributes and variations. add 100 stocks to the product and created new variations and it worked. :—))))))

  • Rimpa Biswas
    Keymaster
    17 pts
    Post count: 1203

    Glad to know that @juwonloade.

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