Home Support Forum Theme and Plugin Support No download link

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  • Jason
    Participant
    Post count: 32

    I bought several plugins through your site, but I still didn’t receive any download link! I want the plugins fast! I need to finish the my site.

  • Jason
    Participant
    Post count: 32

    My order is #5954

  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason I checked your order number #5954 and like others, it also has the download links. I believe you have the “File Downloads” option just above the “API Licence Key option”. Please do check, and let me know. Otherwise, help us with your email id (marking the reply as private).

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason Thanks for the details. you will find the details of your purchase along with the license key and Downloaded files in your My Account page.

    I hope this solves your problem. Let me know whether this work, otherwise I will send it over mail.

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32

    @Moumita This doesn’t work. It says no downloads available yet.
    Could you send it over the mail?

    Regards,
    Jason

  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason Sorry for the inconvenience. Is this happening for some particular plugin or for all the plugins?

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32

    @Moumita

    All the Plugins..

  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @jason I did see the screenshot but not able to understand, what do you mean by “there is no shop with own header”. Will you please elaborate.

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32

    @Moumita Well All Vendors should have an own shop with own banner and logo (see attachment) With my shop this is not the case and I dont know why.

    And what should I do with the API licenses for the plugins now?

    Attachments:
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @jason Let us check the activation keys. Please provide us the site access and don’t forget to mark the reply as private.

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32

    @Moumita Hey I still didn’t get any reply, but when i try to provide the API License Key it keeps saying that there is no download permission.. What can I do??

  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32

    @Moumita I tried testing some of the plugins but they conflict with my ‘uncode by undsgn’ theme! Is there any way to fix this? If not is there a list with ecommerce themes tested and working with your plugins?

  • Jason
    Participant
    Post count: 32

    @Moumita Let’s say I buy the shopkeeper theme or the atelier theme, can you guarantee that your plugin will work?

  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556
    This reply has been marked as private.
  • Jason
    Participant
    Post count: 32
    This reply has been marked as private.
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason Glad to know that! If you liked our plugin can we request you to leave a 5/5 rating?

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32

    @Moumita I will!

    I now have several other questions and some feedback/future ideas for the plugins.

    Questions:

    1. How can I remove the ”enable review” checkbox from the frontend manager so vendors do not have this as an option. I want the reviews to always be on.
    2. Where can I view/delete the pages already created by Wc-Marketplace for example. I made demo with a shop named ”Phenomenal Garments” I deleted the user but the slug still exists vendor/phenomenalgarments. How can I delete this already used slug so somebody else can use it?
    3. I want to display your widget WCMp Vendor Info next to every product so people can see who is the vendor, so I guess I have to somehow change the standard page for newley uploaded products. Where can I find this page?
    4. I wan to create a page just like this page (see attachment 1) How do I do this? Is this a standard page you have or a widget with wich I can make this page?

    Feedback/Future Idea’s

    1. It would be nice if the vendor categorization would have options to give different types of vendors extra ”addons” possibilities. So lets say I want my Premium members only to have acces to the google analytics option or the sub vendor option.
    2. Make the subvendor option is accesible in the frontend so users do not need to log in as a wp-admin. And can easily change their sub vendors through the frontend dashboard.
    3. Also An page to subscribe to become a vendor type, in the frontend manager would be great.
    3. The Header looks a bit oldfashioned, it would be great if you would upload it to something that looks like this (see attachment 2) Esspecially the images in the current banner get streched which makes it ugly.

    Attachments:
  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason Thanks fro reaching us again:
    1. How can I remove the ”enable review” checkbox from the frontend manager so vendors do not have this as an option. I want the reviews to always be on.
    >> You can disable the review option by, WooCoomerce >> WCMp >> General >> Vendor Review and Rating and disable the options. (Please see the attachment)

    2. Where can I view/delete the pages already created by Wc-Marketplace for example. I made demo with a shop named ”Phenomenal Garments” I deleted the user but the slug still exists vendor/phenomenalgarments. How can I delete this already used slug so somebody else can use it?
    >> We did test this. Though we didn’t find this in our site, but we are checking why are you having this issue. I will get back to you as soon as I get any update.

    3. I want to display your widget WCMp Vendor Info next to every product so people can see who is the vendor.
    >> In order to display the Vendor Infor for every product, you need to customize the plugin.

    4. I want to create a page just like this page (see attachment 1) How do I do this? Is this a standard page you have or a widget with which I can make this page?
    >> You have to tweak the CSS in order to create the page according to your requirements.

    p.s. Thanks for the feedback, we will defiantly keep this in our to-do list and would like to implement those in our next update.

    Regards,
    WCMp Team

  • Jason
    Participant
    Post count: 32

    Hello,

    1. By doing this users won’t be able to rate at all. I want users to rate vendors. But I do not want the vendors to have it as an option for users to review them. It is a must! How can I do this?
    2. Have you already checked concerning my slug problem?

  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason Just let me know whether I get this right. You want the user to review the vendors as per the workflow of the WCMp, but you don’t want the vendors to have the option to enable/disable review for themselves. right?

    Regards,
    Moumita

  • Jason
    Participant
    Post count: 32

    @Moumita Yes, Correct.

  • dualcube
    Keymaster
    12 pts
    Post count: 556

    @Jason As this doesn’t come under the workflow of WCMp, you have to customize the plugin accordingly.

    Regards,
    Moumita

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